Shipping & Returns Information
At Lifestyle Power Equipment, we're committed to getting your power equipment and parts to you quickly and efficiently. We also want to make the returns process as smooth as possible. If you have any immediate questions, please don't hesitate to contact us via phone at [[phonenumber]] or email at [[email]]. You can also visit our website at [[website]] for more details.
Frequently asked questions
Here are answers to some of the most common questions about shipping and returns for Lifestyle Power Equipment.
When can customers expect their power equipment and parts to arrive after ordering them?
All orders are aimed to be shipped within 24 hours of the order being confirmed (excluding weekends and public holidays).
What's the process if a customer needs to return something they bought, like if it's not quite right or they've changed their mind?
If you do experience issues with our products, please reach out to us, and we can help troubleshoot. Otherwise, if a return is required, we will send you a courier bag and arrange for the collection of the item.
How do you usually work out what to charge for shipping to different places in New Zealand?
Shipping costs do vary, depending on the size of the item. We always use the most efficient shipping methods available across New Zealand.
What should customers do if their order arrives damaged or if there's a problem with the equipment or parts?
If your product arrives damaged, please reach out to us, and we can arrange a replacement item or a refund if the item isn't in stock.
Need more help?
Whether you're looking for detailed shipping information or need assistance with a return, our team is here to help. We strive to provide excellent service for all your power equipment needs in New Zealand.